Welcome to Prompix. We are committed to protecting your privacy and ensuring a safe experience for all users, especially children. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address (if you sign up with email)
- Username
- Profile information you choose to provide
- Authentication information from third-party providers (Google, Apple)
1.2 Usage Data
We automatically collect:
- App usage statistics
- Content you view, like, or favorite
- Device information (device type, operating system)
- Analytics data to improve our services
1.3 Children's Privacy (COPPA Compliance)
Prompix is designed to be safe for users of all ages. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we discover that we have collected information from a child under 13 without consent, we will delete that information immediately.
Parents or guardians who believe their child has provided personal information should contact us immediately at prompixapp@gmail.com.
2. How We Use Your Information
- To provide and improve our services
- To personalize your experience
- To send you notifications (with your consent)
- To process transactions and manage your token balance
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate the app (e.g., Firebase, Supabase, OneSignal)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt-out of marketing communications
- Request a copy of your data
6. Third-Party Services
Our app uses the following third-party services:
- Firebase: Authentication and analytics
- Supabase: Database and backend services
- OneSignal: Push notifications
- Google AdMob: Advertising (with age-appropriate content)
- Google Play Billing: In-app purchases
These services have their own privacy policies, which we encourage you to review.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can delete your account at any time, and we will delete your personal information within 30 days of account deletion, except where we are required to retain it for legal purposes.
8. International Users
Your information may be transferred to and processed in countries other than your country of residence. By using Prompix, you consent to this transfer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: prompixapp@gmail.com
Website: prompix.netlify.app